What To Do In Case Of An Accident in Monticello

February 3rd, 2010 by kloepping31

Screeching tires, crunching metal – it’s an accident! If you’ve ever been in a car accident in Monticello, even a minor one, you know how upsetting it can be. It’s hard to think straight and know what to do.

Let’s review what you should do in case of an accident:

When an accident occurs, you should always stop. Leaving the scene of an accident in Brodhead is considered a crime – even if it’s not your fault. And hit and run penalties are fairly severe, possibly resulting in steep fines, loss of your WI driver’s license or even jail time.

Your jurisdiction may require that you try to help someone who is injured by calling for help or performing first aid if you are able. Warn other Juda and Davis motorists by putting out flares, using your flashers or lifting your hood. Call Monticello emergency services as soon as possible. Tell the operator if medical or fire help is needed.

Always file a Brodhead police report. It’s tempting to skip this if everything seems to be ok. But without a police report, the other guy can say whatever he wants about the accident later, and you’ll not have an objective report to help defend yourself. Discuss the accident only with the police. Emotions are strong after an accident and we naturally want to talk about it – don’t. Never admit fault or guilt to anyone including the police officer. Sometimes we may feel at fault, but in the eyes of the law, the other guy is responsible.

Truthfully give the officer the facts: such as “I was going thirty miles an hour” not “I wasn’t speeding”. Remember, anything you say to the officer or anyone else can be used against you.

Also get the officer’s name and ID number and ask where you can get a copy of the accident report.

Get the facts on the driver and owner of the other vehicle:

  • Name
  • Address
  • Phone number
  • Date of birth
  • Driver’s license number and expiration
  • Insurance information

Also take down a description of the other Brodhead vehicle, license plate and vehicle identification number. Most WI auto insurance companies don’t record license plate numbers, so the VIN number is the best way to track the vehicle.

Ask witnesses, including passengers, to wait for the police. If they can’t wait, ask for contact information and request that they write a brief description of what they saw. If someone refuses to leave their name, write down their license plate number so the police can track them down later if necessary. Always call your insurance agent or your insurance company. Call or see a physician if you think you may have been injured. For vehicle repairs, call Arn’s Auto Service at 608-897-3330

Contact Arn’s Auto Service to learn more about what do do in case of an auto accident.
You can find us at:
802 2nd St.
Brodhead, WI 53520
Or call us at 608-897-3330

Arn’s Auto Service and AutoNetTV hope that you never have to use this information and wish you happy Brodhead travels.

Posted in Automotive News | No Comments »

Questions To Ask Your Brodhead Service Advisor

January 29th, 2010 by kloepping31

We find that a lot of Brodhead service and repair at Arn’s Auto Service are a little tentative when they talk with their automotive advisors. They want to ask questions, but don’t want to be embarrassed or to seem pushy. Cars are very complicated and there’s more to know about them than most of us have the time to learn. Maybe it’s because cars have become so much more reliable that the average person just doesn’t need to know as much to keep their vehicle on the road.

You know, your local hospital has a Patient’s Bill of Rights that they post throughout the hospital. We think our Brodhead automotive service customers also have a right to ask any question they need to understand what is wrong with their car and what it will take to fix it. They need to feel free to ask the cost and benefits of recommended services. And they certainly have a right to understand the financial end of the transaction.

It’s all about the communication. It’s a little harder when you’re trying to find the right service center in Brodhead. But once you’ve developed a relationship, the communication should come easier.

What are some of the barriers to communication? Well, let’s go back to the medical example. When your doctor’s explaining something to you, it’s something that she understands very well and is very familiar with. So she may use jargon you don’t understand or that you don’t have the education and training that’s foundational to understanding what she’s trying to explain.

So you fall behind and get frustrated.

It can be the same with your Brodhead automotive service advisors. Most of them are very busy trying to service and fix cars to get their customers back on the road. So, just ask when you feel you need more information.

Financial related issues seem to be most frustrating to customers. If you’re not sure, ask what the payment policies are. For example, there’s a big difference between giving your car a quick once over and doing a thorough inspection. Diagnosing a problem may take quite a while. Make sure you know what’s done as a courtesy and what has a fee. Remember, you still have to pay for the office visit even if the doctor says you only have a cold.

Communication is a two way street. If you have some real budget concerns, ask your Brodhead service advisor what he can do. He can give you priorities and options. He can tell you what needs to be taken care of right away for safety or financial reasons. Then you can work out a plan for when to get the rest done. He can also help you with options on the parts. The preference is to always use a high-quality part with a reputation for reliability. But if money is real tight, he might be able to find a rebuilt part or a used part. He should tell you the difference in the guarantee for the part so you can make a good decision.

Ask about warranties for parts and labor. Be sure to get all the paperwork you need to make a possible claim in the future. Your service center and its technicians stand behind their work and want you to understand precisely what that means.

Be sure to ask for and keep a detailed explanation of all the work that’s done on your vehicle. These records will help you keep track of service, warranties and document the good care your vehicle has received when the time comes to sell it.

Call Arn’s Auto Service to make an appointment.
802 2nd St.
Brodhead, WI 53520
608-897-3330

Posted in Service Standards | No Comments »

Nitrogen Fill For Tires in Brodhead WI

January 19th, 2010 by kloepping31

So, everyone in the Brodhead WI area knows how great helium is – you know, party balloons, squeaky voices. But a lot of people around Brodhead still haven’t heard about the benefits of nitrogen in your tires, and how it can help your tires. Here’s some great advice from AutoNetTV, brought to you by Arn’s Auto Service.

Nitrogen has actually been around for a long time in the Brodhead WI commercial sector, but it’s just starting to catch on for private vehicles in the 53520 zip code area.

Why nitrogen in your tires? Air is air, right? Actually, it turns out there is a difference.

Contact Arn’s Auto Service to learn more about nitrogen in your tires
You can find us at:
802 2nd St.
Brodhead, WI 53520
Or call us at 608-897-3330

The heart of the matter is maintaining proper tire inflation. When your tires are properly inflated, they last longer, handle better and more safely, and save you money at the gas pump.

The problem is that tires filled in Brodhead with regular air can lose a pound and a half of air pressure every month. This just happens as the oxygen in the tire seeps out. So if you don’t check your pressure for a month or two, well, you can be significantly low – low enough to actually affect your handling, shorten tire life and waste money at the fuel pump.

How does nitrogen help? Regular air contains about 78% nitrogen. Nitrogen is the largest molecule in air. It’s dry and non-flammable. Air also contains 21% oxygen, which is smaller and seeps out of the tire three to four times faster than nitrogen.

So, a tire filled with nitrogen at Arn’s Auto Service will take about six months to lose as much pressure as regular air does in just one month. So it’s more forgiving for those who don’t check their pressure every week.

Also, when oxygen is at higher temperatures – like those inside your tire when you’ve been driving for awhile – it oxidizes the inside of your tire. Getting the oxygen out of your tire means that it’ll last longer.

Who’s using nitrogen? Well, let’s start with NASCAR and Indy. These racers like nitrogen’s ability to maintain consistent tire pressure and reduce tire temperatures under very demanding conditions. The US government requires all commercial aircraft to have nitrogen in their tires. NASA and the US Military use nitrogen. The mining industry has been filling those “humongous” tires with nitrogen for years. And semi trucks and trailers are starting to use nitrogen extensively.

You may have heard some detractors of nitrogen. But the studies and white papers from tire and vehicle manufacturers demonstrate that the technology really works.

In fact, a prominent consumer research group did a study where they filled some tires with air and some with nitrogen and stacked them outside for a year. They observed that the nitrogen filled tires did hold their pressure better, but they couldn’t see the economic benefit. But that particular test has very little to do with the real world. Most tires are actually holding up cars and they also get driven around and do a lot of work. So if nitrogen helps them last longer, saves gas and gives safer handling, it’s worth considering.

Learn more about nitrogen in your tires by watching our attached auto tips video from AutoNetTV.

Posted in Tires and Wheels | No Comments »

What Brodhead Automotive Service Consumers Should Know

January 12th, 2010 by kloepping31

There are some things Monticello consumers should know about Brodhead automotive service and repair. First and foremost, Arn’s Auto Service cares about you and your family’s safety. And we really appreciate your business. Arn’s Auto Service in Brodhead wants to build a trusting relationship that becomes the foundation for a mutually beneficial experience for years to come.

Building on that foundation, there are some things that would help you understand the auto service and repair business better. First, it can be really hard to fix cars. The days of shade tree mechanics are long gone. The majority of automotive systems are computerized. It takes a lot of training and very expensive equipment to diagnose and repair modern vehicles. The technicians that work for Arn’s Auto Service need extensive computer training – not just how to run the diagnostic systems, but also searching for the right parts, networking with other technicians to help them with a difficult problem and pulling together a job order that makes sure that each step of the process is addressed.

The threshold for getting started as a technician gets higher all the time and there is a huge commitment to on-going training every year. This training takes time and money. It contributes to business overhead. The average Orangeville or Juda driver may not realize the business and environmental regulations Arn’s Auto Service must comply with. Of course that costs money too. Like any business, overhead is a big factor.

When you go into a Monticello restaurant you don’t value the meal by what the food would cost at the grocery store. The restaurant has rent, wages, insurance, taxes, utilities, professional fees, equipment, supplies – you get the picture. The restaurant has to charge enough to not only pay for the ingredients, but for all these other things as well while making enough profit to remain in business. If you value the meal and are satisfied with your dining experience, you’ll come back and tell your friends.

It’s the same for Arn’s Auto Service. The value of its service is not the cost of the parts they replace, but in your satisfaction with the results. If they deliver a good product at a fair price, Brodhead customers are happy to see them succeed as a WI automotive business.

Contact Arn’s Auto Service to learn more about our extensive auto service training.
You can find us at:
802 2nd St.
Brodhead, WI 53520
Or call us at 608-897-3330

Your Brodhead service center loves to see its customers whenever they come in, but they would much rather see them three or four times a year for routine maintenance than once a year on a tow truck. They want to work together with you to avoid breakdowns. Tell your Monticello area friends and family to go in for their scheduled maintenance too. That lowers the service center’s marketing costs and helps keep its labor rates down. That’s good for everyone.

Arn’s Auto Service appreciates this great review of automotive service from AutoNetTV.

Posted in Service Standards | No Comments »

Fuel System Cleaning to Improve Performance in Brodhead, WI

January 7th, 2010 by kloepping31

All modern vehicles come with fuel injection systems, so it’s a topic we all need to know something about. All new cars and trucks sold in Brodhead, WI over the last 30 years or so have come with fuel injection systems.

The fuel injector is a valve that delivers the gas or diesel fuel to the right place, in the right amount, at the right time; to be mixed with air and burned in the engine.

So how many fuel injectors does your car have? There’s one for each cylinder. So four, six or eight for most folks in Brodhead, WI. Some vehicles have 10 or 12 cylinders. The engine control computer makes adjustments to the fuel injector as it monitors the engine and other sensors. Fuel injectors are a pretty sophisticated part.

Arn’s Auto Service can help you with a fuel injector cleaning service. What’s the benefit? In order to work right, the fuel injectors have to deliver the fuel at a precise pressure at a very precise time. The fuel needs to be sprayed in a particular pattern as determined by the engine design.

Over time, varnish can start to build up in the fuel injectors, effecting the pressure, pattern and timing of the fuel charge. The result is that the fuel doesn’t get burned as efficiently as it could. That robs performance and wastes fuel.

What about dirty fuel – how does that affect the fuel injectors? The fuel injectors are the last stop in the fuel system. It starts at the fuel tank. Frankly, the best way to keep your fuel injectors working well is to use high quality fuel. Its real tempting to shop for bargains with fuel prices as high as they are, but major brands in the Brodhead, WI area have better detergents and additives and deliver consistent quality.

What about a good fuel filter? The fuel filter is the next device in the fuel system. Its job is to filter out the dirt and rust that collect in the fuel tank. If it’s clogged up, the dirt will bypass the filter and head upstream to the fuel injectors.

It’s important to replace the fuel filter when your manufacturer recommends it. That’s part of a comprehensive fuel system cleaning.

There are different kinds of fuel injection systems. Port fuel injection systems, the kind most gasoline engines have, operate at 60 pounds per square inch. The injectors for the new gas direct injection engines we’re starting to see require 10 to 30 times as much pressure. And some diesel engines for passenger vehicles have injectors that operate at 30,000 pounds or more per square inch. There’s no room for dirt and gum in a precision part like that.

There are a lot of good products available in Brodhead, WI that can clean fuel injectors. They’re best used to prevent fouling in the fuel injectors. Many can’t clean a seriously gummed up injector – that requires a professional deep cleaning. But putting the cleaner in the fuel tank after you’ve had Arn’s Auto Service take a look at your fuel system will help keep it clean. Be sure to read the label for directions.

Give us a call if you think your sedan may be ready for a fuel injector cleaning.

Manager: Casey Kloepping
Arn’s Auto Service
802 2nd St.
Brodhead, WI 53520
608-897-3330

Posted in Fuel System | No Comments »

Keeping Your ‘Old Faithful’ Auto Running

December 29th, 2009 by kloepping31

At Arn’s Auto Service we’ve had a lot of people asking how they can make their vehicles last longer. These questions are actually a reflection of a trend that’s been building for several years. The median age of personal vehicles is now over nine years. And 33 percent of all vehicles on the road have over 75,000 miles on them. It looks like it’s going to keep heading in that direction for a while. With high fuel prices a lot of folks are putting off buying a new car. Thanks to AutoNetTV, we can provide you with a video answer to this question.

So let’s say you’re one of the average people in the Monticello area; you’ve got a nine year old car with 80,000 miles on the odometer. What can you to do make it last another year or two?

Let’s start with the premise that there’s no reason that a modern car can’t run for 200,000 miles with proper care. The engineering and manufacturing quality is there.

Of course, some parts will wear out along the way, but there’s no reason for a catastrophic meltdown if you stay on top of your recommended maintenance. The maintenance schedule in some owner’s manuals runs out at 60,000 miles or so: how do we know what to do when we’re way past that?

It is a challenge, for example: If a service is recommended every 15,000 miles for the first 60,000 miles you can just keep getting it done at least every 15,000 miles after you hit 60,000 miles. But, it gets more complicated because older engines lose some efficiency, are dirtier inside and are just more stressed. That means it’s very important to not miss any scheduled services. Skipping just one oil change, for example, leaves an opportunity for harmful sludge to build up.

So all the usual things like oil changes, transmission service, coolant service, brakes, power steering, fuel system cleaning – all that stuff need to be maintained. People responsible for fleet vehicles around Monticello are positively religious about scheduled maintenance. They know that money spent on maintenance saves them three ways:

  1. it saves fuel;
  2. it prevents costly repairs, an;
  3. they can postpone purchasing new vehicles.

Having the oil changed may be the most important thing. A full service oil change means that all of your other fluids get topped off so they are never low enough to cause damage. It also gives your technician a chance to spot problems in the early stages so that you can fix them before they get expensive. And it gives you a touch point with a professional along the way to remind you of things that aren’t scheduled as often – things like differential service and timing belt replacement.

If you live in the Monticello area and have an older vehicle, you may need to follow the severe service maintenance schedule. Check your owner’s manual and talk with your service advisor at Arn’s Auto Service. Conditions inside an older engine, transmission and cooling system can arguably be considered severe – so shorter intervals could well be called for.

And, we would strongly encourage you to consider using high mileage formulation fluids. They’re fluids like engine oil, transmission fluid and coolant that are formulated for older engines. They have special additives to clean deposits, and to condition and restore seals and gaskets that dry out with age. Some people start using higher mileage formulations at around 50,000 miles as a preventive measure.

Of course you also want to still look marvelous in your older car. Salt and road grime wreak havoc on your paint job and can lead to body rust – so regular washing is very important. Also, a good quality waxing is recommended at least twice a year.

Give us a call for more information:

Arn’s Auto Service
802 2nd St.
Brodhead, WI 53520
608-897-3330

Posted in Maintenance | No Comments »

Recommended Service Intervals

December 22nd, 2009 by kloepping31

Everyone in Brodhead knows we’re supposed to go to the dentist twice a year. We get our teeth cleaned and have a thorough dental inspection. Once a year, we get x-rays to look for problems that can’t be seen with the naked eye. When the dentist is done, he tells us what he’s found – “Everything’s fine, see you in six months.” Or “You’ve got a small cavity starting, let’s schedule an appointment to take care of it.” By the time you leave, you have a plan for addressing any necessary repairs.

This system works so much better than waiting for a painful problem before going into the dentist. Small problems are fixed before they turn into big problems. And you avoid those huge bills.

If we buy into this way of handling our dental care, why do we resist so much when facing the same system for our car care?

Following the manufacturer’s recommended intervals can be confusing. First there are recommendations for so many things: oil changes, transmission, coolant, air conditioning, power steering, brakes, fuel system, filters, belts, hoses, alignment, rotation, balancing …you get the point.

Every item has a recommended interval and it’s hard to keep it all straight – even if you’re part of the one percent of the population that reads your owners’ manual.

And if you have more than one sedan, the complexity is multiplied. You’d need a computer to keep track of everything. We’ll, that’s how Arn’s Auto Service does it. We subscribe to automotive databases that have your vehicle’s recommended intervals. You may have wondered how we know what else to recommend when you bring your car in for an oil change at our Brodhead location – it’s all in the computer.

Well, it’s not all in the computer. There are other variables that can’t be accounted for in the schedule. Things like the weather conditions, altitude, and driving conditions in the Brodhead area to be taken into account. Talk about these things with your Brodhead service advisor at Arn’s Auto Service and you may decide that the severe service schedule in your owner’s manual is more appropriate.

Since anything that’s not highway driving in moderate weather is considered severe, most of us in Brodhead do at least some of that and it should be taken into consideration.

Let’s take your basic oil change as an example – what issues are involved? The oil you put in your car is a blend of base oil and special additives. There are detergents to clean the inside of your engine and corrosion inhibitors. A good quality motor oil will not only lubricate your engine, it will help it stay clean inside and run cooler.

Now, these additives deplete with use and time. That’s why most maintenance recommendations include both a time and mileage element – like three months or 3,000 miles, whichever comes first.

It’s easy to think, “Gee, I’ve only driven 2,000 miles in the last three months. I can wait on that oil change.” But you need to remember that the inside of your engine is a harsh environment. The oil is contaminated with combustion by-products that start degrading its effectiveness even when it’s just sitting there.

A lot of people in Brodhead don’t realize the harm that can be done by just skipping a single oil change. There are a lot of metal parts moving around in your engine. Small bits of metal wear off and are floating around in your oil. They can be carried to more delicate areas of the engine where they cause damage. Your oil filter is designed to trap metal particles and other dirt, but if it’s clogged up because you haven’t changed it, it can’t trap any more.

Oil sludge is another problem. Sludge is oil that has turned to a gunky jelly – think Vaseline. Obviously, sludge doesn’t lubricate. It can also clog small oil passages so that all the parts don’t get properly protected by the oil. That’ll lead to premature wear.

If you’ve missed some oil changes, don’t despair. Just talk with your Arn’s Auto Service service advisor. Fess up – you’ll feel better. And he can help you get back on track. Following recommended intervals is the key to keeping your car on the road and avoiding major repairs.

Posted in Service Intervals | No Comments »

Timing Belt Replacement in Brodhead

December 16th, 2009 by kloepping31

Today we want to talk about timing belts. They’re something that many Brodhead drivers don’t know much about and yet your vehicle won’t run if it’s broken – and it could cause many thousands of dollars damage if it does break. A broken timing belt is usually a tale of woe. Even though timing belt replacement is scheduled in the owner’s manual, it’s not the kind of thing that most Monticello car owners remember because it’s not well understood.

Let’s review what a timing belt does. As you know, the engine’s power is generated in the cylinders. A piston rides up and down in the cylinder. During the first down stroke, an intake valve at the top of the cylinder opens and air and fuel is drawn into the cylinder. Then the piston returns to the top, compressing the fuel and air mix. At the top, the spark plug fires, igniting the fuel pushing the piston down in the power stroke. As the piston once again returns up in the final stroke of the cycle, an exhaust valve opens at the top of the cylinder and the exhaust is pushed out. The timing belt is what coordinates the opening and closing of the intake and exhaust valves. It’s called a timing belt because the valves have to open and close at just the right time.

Now, not all Orangeville and Juda vehicles have timing belts. Some have timing chains. Like the name implies, they use a chain rather than a belt to perform the function. It used to be that most engines used timing chains, which are extremely durable. Manufacturers started using belts rather than chains to save money in the manufacturing process. So now we’re left with a component that can break. They sort of shifted the problem to us. There are two broad categories of engine design: interference and non-interference. If the timing belt on a non-interference engine breaks, the engine simply stops running. That could be very dangerous depending on where you are at the time, but it causes no internal engine damage.

Interference engines, on the other hand, will get real messed up when the timing belt breaks, because the valves will actually fall down into the path of the pistons. Things get chewed up when that happens and it’ll cost thousands to repair the engine.

So, what are the warning signs? Unfortunately, there really aren’t any. There aren’t tell-tale sounds. In some vehicles, a technician from Arn’s Auto Service may be able to see part of the belt for a visual inspection, but many have a cover that’s in the way. The reality is that if the belt slips even one notch, it might as well be broken for all the damage it’ll cause. There’s no middle ground.

So how can we avoid these problems? Simply replace the timing belt when your owner’s manual calls for it. It can be 60,000 miles; it might be 90,000 or 100,000 miles. The point is, if you have 60,000 or more miles, ask your Arn’s Auto Service service advisor right away if your manufacturer requires a timing belt replacement.

Contact Arn’s Auto Service to learn more about your car’s Timing Belt
You can find us at:
802 2nd St.
Brodhead, WI 53520
Or call us at 608-897-3330

Sometimes you can go quite a while without a failure, but we’ve seen them happen within a couple of oil changes of being due. It’s not worth the risk.

What does it cost to replace a timing belt in Juda or Davis? Well, that really depends on what kind of car you have. I can tell you that it’s usually not very easy to get to the timing belt – you often have to remove some accessories to get at it. It isn’t a cheap procedure, but it’s a fraction of what it could cost to repair the damage caused by a failure.

At Arn’s Auto Service we’re all about trying to prevent costly repairs, keeping you and your passengers safe and increasing your driving enjoyment. Thanks to AutoNetTV for their great auto video tips.

Posted in Parts | No Comments »

Brodhead Drivers Severe Service Maintenance Schedules

December 11th, 2009 by kloepping31

Your vehicle manufacturer publishes two auto maintenance schedules. The regular schedule and the severe service schedule. It’d be wrong for us to tell you that everyone in Monticello always needs to follow the severe service schedule – but its wishful thinking to say that the regular schedule is always good enough for your sedan.

Contact Arn’s Auto Service to learn more about Severe Service Requirements for your sedan
You can find us at:
802 2nd St.
Brodhead, WI 53520
Or call us at 608-897-3330

At Arn’s Auto Service we’ll give you the definitions and explain the issues, and you can be the judge. Most manufactures list the following as severe conditions:

  • Most of your trips are less than four miles.
  • Most of your trips are less than 10 miles and outside temperatures are below freezing.
  • The engine is at low speed most of the time – not on the highway.
  • You operate your vehicle in dusty areas.
  • You regularly tow a trailer or carry heavy loads.
  • Driving in very hot or very cold weather.

So think about your typical week. Do you live a block from a WI freeway on-ramp and enjoy a non-stop commute to work in Juda or Davis? Or are you like the rest of us where 90% of our trips are on the severe service list?

The answer may be different at different times of the year and for the different drivers in your family. Think of the two service schedules as bookends. Let’s suppose your owner’s manual says the severe service oil change recommendation is 3,000 miles and the standard recommendation is 5,000 miles. You know that you need to change the oil somewhere between 3,000 and 5,000 miles. Look at your driving patterns and Brodhead road conditions and honestly evaluate which end of the spectrum you’re closer to.

If you have a job in a neighboring town such as Orangeville or Juda and most of your commute is freeway miles, you may choose the regular service schedule for your car. On the other hand, if you live within a few miles of work and only get on the highway a handful of times every month, something closer to the severe service schedule is more appropriate.

Now why is this so important? Moisture builds up in the engine oil from normal condensation. Short trips around Monticello or driving when it’s really cold means that the engine doesn’t heat up enough for the moisture to evaporate. The water in the oil leads to oil sludge that gums up your engine and doesn’t let the oil protect it as well. That’s why you need to change your oil more frequently – to get the sludge out before it causes problems.

Towing, heavy loads and very hot WI summer weather means that your engine and transmission will operate at higher temperatures and with more stress. The fluids will break down more quickly. Additives that clean and prevent corrosion will be depleted sooner. Dusty conditions, which may extend also to areas with high air pollution, mean that fluids will get dirty faster and that filters will plug up and won’t work right.

All of these things can lead to premature wear and repairs down the road. They’ll also hurt your fuel economy. If you want some personalized advice, talk with your understanding Arn’s Auto Service service advisor. We can help you restore your vehicle to good working order and help you know the best schedule to follow. If you’re not sure, err on the side of protection.

Watch our informative AutoNetTV auto video tips at the top of this post.

Posted in Monitoring System | No Comments »

Getting Your Car Serviced in the Real World of Brodhead

December 4th, 2009 by kloepping31

We get a lot of questions about servicing your car at AutoNetTV. One that we get asked the most is: Do you have to take your car to the nearest Brodhead dealer for service and repair? We’ve all asked ourselves that at one time or another. Of course, any new car dealer in Brodhead would like to have your service business, but there are a lot of reasons to turn to the automotive aftermarket for routine maintenance services as well as repairs.

First, let’s get some terms straight. New car dealers and manufacturers are referred to as Original Equipment – or OE providers. Everybody else is in the automotive Aftermarket. That includes auto parts stores, quick lubes, tire and service, and repair centers.

It’s important to know how the automotive industry works. Most car manufacturers don’t actually make their own parts and none of them make all of the parts they use. Instead, there are over 5,000 manufacturers that make the parts used to build new cars as well as to repair used cars.

We get a little steamed when a new car dealer pushes the myth that you need to go to them to get “genuine parts”. The fact is that your independent service center (Arn’s Auto Service) can install the exact same original equipment parts from the same parts manufacturer that supplies the dealer.

One of the advantages of the aftermarket is that they’re free to innovate and improve. The aftermarket is quick to step in and fix design problems in Original Equipment parts. They’re also able to improve on reliability and performance.

When you use your independent aftermarket service center you’ll get parts that meet or exceed manufacturers’ specifications. You‘ll also have the freedom to choose replacement parts that meet your budget, improve performance or are the same as what the factory uses.

This freedom of choice is protected by law. You’re not required to use the dealership for service or to use the manufacturer’s brand of parts or fluids in order to maintain your vehicle warranty. Your local service center knows what products are recommended for your vehicle and can help keep you safely and economically on the road.

It’s like when you go to the hairdresser. They have a wide range of products you can choose from. You can buy something that’s less expensive when your budget’s tight, or kick it up a notch if you want. That’s the freedom of choice you get in the Brodhead, WI automotive aftermarket.

Some new car dealerships lead you to believe that only their technicians are able to properly service or repair your make of vehicle. That may be true if you drive a Ferrari, but for the rest of us, the training our local Brodhead, WI technicians receive is transferable to our cars.

Your Brodhead, WI service center invests heavily in training its technicians and in making sure that they have all of the high tech diagnostic and service equipment to take good care of you. Hey, we live in the information age – aftermarket service centers have access to the latest specifications, problem reports and repair solutions for your vehicle.

Like your hairdresser – she probably knows you. She knows your personality, all about your family, and maybe even a few secrets. Your Brodhead, WI automotive technician should also know you, and your car. You can’t underestimate the value of that relationship.

Your vehicles are a big investment and you rely on them so much. You have to have someone you can trust to take care of you. Arn’s Auto Service can get the right parts, has the training to fix your vehicle and has a very strong commitment to your satisfaction. And for most of us, they’re more conveniently located and can usually perform maintenance services with less wait and hassle.

Now if your car needs a repair that’s covered under its new vehicle warranty, you’ll want to visit the dealership. But for everything else, consider your local aftermarket service center. Options, freedom, convenience – and with labor rates that are nearly 20% lower than the dealership – why go anywhere else?

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